Community Guidelines

Welcome to Duet!

Hope you feel safe and relaxed while meeting new people, chatting and making friends on Duet. Duet encourages our users to express themselves freely in a friendly manner and have pleasant conversations based on mutual respect. You will always be welcomed and considered as part of the family, if you are a sincere, friendly, and respectful person. We also welcome users to help build and maintain a safe and friendly community.

To ensure every user has a safe and enjoyable experience with Duet, please read and abide by Community Guidelines below. Failure to adhere to these guidelines may result in losing your account.

Please Do:

1. Use photos of yourself

Everyone has their cute side and we hope you can present who you really are on Duet. Please be confident and use photos of yourself when creating a profile or sending pictures to your matches, so that they can appreciate your unique personality.

2. Respect others

Duet is devoted to building a diverse and friendly community. We respect every user's identity, ethnicity, beliefs and interests. Please treat everyone as you would like to be treated: be nice, polite and considerate. Thus, you could earn respect from others and enjoy your time on Duet.

3. Post friendly content

Duet users are required to express themselves in a polite and kind manner. Friendly attitude and nice wording would help you make new friends more easily. We would highly recommend you double check the tone and wording of your messages before sending them out.

4. Protect your personal information

Duet reminds you to be careful about your personal information while chatting. Please do not send your personal information to your matches, especially when it comes to bank accounts, any passwords, identity information, etc.

5. Enrich your profile

A good profile helps to make a good first impression and makes making new friends easier. Duet would suggest you introduce yourself more in the profile, for example, showing your hobbies and interests. It will help other users to know you better and get you more matches, which is totally worth the effort.

Please Don't:

1. Don't use photos that are not yours

Duet takes copyrights very seriously. Please do not use photos of others or photos you download from the internet. Please don‘t add a photo to your profile if the photo isn‘t yours or you don‘t have permission to use it.

2. Don't post hate speech

Duet is a very diverse community. This means you should always respect other people‘s identity, beliefs and interests. We are strongly against hate speech and discrimination. Any content that promotes, advocates for, or condones racism, bigotry, hatred, or violence against individuals or groups based on factors like (but not limited to) race, ethnicity, religious affiliation, disability, gender, age, national origin, sexual orientation, or gender identity is not allowed.

3. Don't post nudity or pornographic material

Duet is a healthy and inclusive community with classy tastes. In order to make all users feel comfortable meeting new people and chatting, it is prohibited to post any sexually explicit or pornographic content.

4. No violence and physical harm

We have zero tolerance for violent, graphic, or gory content on Duet, or any actions or content that advocate for or threaten violence of any sort, including threatening or promoting terrorism. Physical assault, coercion, and any acts of violence are strictly prohibited. Content that advocates for or glorifies suicide or self-harm is also not allowed. When a special mental health case happens, Duet may take some interventions to help users out of the crisis.

5. Don't harass other users

Do not engage, or encourage others to engage, in any targeted abuse or harassment against any other user. This includes sending any unsolicited sexual content to your matches. Content of stalking, threats, bullying, or intimidation, is not allowed. If you see such content or message, Duet recommends that you report it as soon as possible. We will take such reported information seriously.

6. Don't post content involving prostitution or trafficking

Please do not promote or advocate commercial sex services, human trafficking, or other non-consensual sexual acts. If you see such content, please report it as soon as possible. Duet takes such reported information very seriously.

7. Don't scam

Any fraudulent attempts are prohibited on Duet. Please do not attempt to get other users‘ private information for fraudulent or illegal activity or share your own financial information (bank account Paypal, etc.) for the purpose of receiving money from other users. If you see such content , please report it as soon as possible. Duet will take such reports seriously.

8. Don't post private information

For the purpose of safety, please do not post any private information, including your ID information such as your passport and driving license, any passwords and financial information. Please do not share your personal contact information, such as phone numbers, email addresses, home/work addresses, etc.

9. No illegal usage of Duet

Please don't do anything illegal with Duet. If it's illegal in the real world, it's also illegal on Duet.

10. No promotion or solicitation

Duet is a place to make new friends rather than a marketing platform. Please do not post links to external websites or solicit other users on Duet. You can invite your match to attend events together (like a date!) but if the purpose of your profile is to advertise your event or business, non-profit, political campaign, contest, or to conduct research, your account will be deleted.

11. No minor users

You must be at least 18 years old to use Duet. Photos of unaccompanied minors are not allowed . If you want to have photos of your children in your profile, please make sure you are in the picture, too. If you see a profile that includes unaccompanied minors, encourages harming minors, or depicts minors in a sexual or suggestive way, please report it immediately.

How to make an anonymous report:

  1. Open the message page and check the upper right corner. Click the icon ··· to report and block someone anonymously. Reports should be submitted with screenshots.

  2. Open the user's profile, click the icon ··· in the upper right corner to report and block someone anonymously. Reports should be submitted with screenshots.

Duet reserves the right to investigate and/or terminate your account without refunding any purchase fees if you have misused the Services or behaved in a way that Duet regards as inappropriate, illegal or in violation of the Community Guidelines.