Safety Tips

Duet is devoted to creating a safe and pleasant online dating environment. We have zero tolerance for fake photos, fraud, harassment and other inappropriate behaviors. At the same time, Duet also encourages our users to improve their safety awareness. To keep yourself safe and comfortable when meeting new people, here are some safety tips from Duet ❤️:

• Never give your sensitive personal information, including your address, SSN, or financial info, to your match.
• Don't give your phone number out until you feel comfortable.
• Take your time to learn more about your matches before moving conversations off Duet.
• Report all suspicious and inappropriate behavior immediately. (Please check the "Reporting" section, if needed)

Photo Verification

The blue check mark isn't only for influencers but for everyone who has been verified.

When you see people have blue check marks on their profiles, you know they are the person in their photos, not robots.

Duet adopts the world-leading verification techniques that are widely used in financial data validation. The verification is super fast and super accurate.👍

• Benefits of being verified: A blue check mark will show other users that you are really the person in your profile pictures, which helps you earn the trust of others and attract more matches!

The more profiles we verify, the safer our community becomes. If your profile does not have a blue check mark icon yet, please verify yourself now!

• How to verify: Find "Verification" on the "Profile" page and tap into the "Verification". Follow the instructions to scan your face. Once it is confirmed that you are the person in your profile photos, you will immediately get a blue check mark icon.

Reporting

What to Report?

We make safety a top priority on Duet! You can always ask Duet for help, whenever you notice any suspicious behavior during chatting or swiping.

Please report it to Duet, when you see the following situations:

• Someone asks you for your financial information
• Harassment or threats to your safety, health, or well-being
• Spam or external links that make you uncomfortable
• Unsolicited or non-consensual sexual images or content
• Use fake photos or fake profile information

How to Report Someone?

You can report anyone who makes you feel unsafe or uncomfortable, regardless of whether you've matched with them or not.

To report your match:

• Tap the 💬 button to the "Messages" page;
• Tap into chat you want to report;
• Tap the ··· button and choose "Report & Block";
• Select the reason, provide evidence and submit it.

To report someone from profile:

• Tap the ··· button and choose "Report & Block";
• Select the reason, provide evidence and submit it.

To make our reporting process more effective, please have screenshots attached.

Reporting is totally anonymous. None of the details you provided will be shared with the person reported.

What Happens After I Report?

After the report is submitted, Duet will take over from there. Duet will have our moderation team review the report and deal with it seriously.

• The reported account will no longer be shown in your match list or appear while swiping.
• You will receive a follow-up message from Duet Help, letting you know the result.

Meet In Real Life

Duet hopes that matched users would not only have a nice chat online, but also be friends in real life. Safety is very important both on and off Duet!

Here are safety tips from Duet, if you are going to meet up with your Duet friends:

• Don't rush it. Don't feel pressured to meet before you are comfortable
• Make sure you let someone know where you are going and keep in contact with your family or friends during the meet-up.
• Meet and stay in public. Restaurants, bars, cafés, movie theaters and parks are good options
• Use public transportation or have your own transportation.
• Leave whenever you feel uncomfortable